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General Data Protection Regulation (GDPR) Policy for ProAuto24.com

Introduction

Welcome to ProAuto24.com, a leading automotive service provider based in Dubai. We are committed to protecting your privacy and ensuring the security of your personal data. This GDPR Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller
ProAuto24.com is the data controller responsible for the processing of your personal data. If you have any questions or concerns regarding the handling of your personal information, please contact us at:

ProAuto24.com
Address: Dubai, Palm Jumeirah, Nakheel Mall
Email: proauto24uae@gmail.com
Phone: +971 581 66 3774

2. Data Collection
We collect personal data to provide and improve our services. The types of data we collect include:
  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other details necessary for account creation and management.
  • Transaction Data: Details about your purchases, payment information, and transaction history.
  • Technical Data: IP address, browser type, operating system, and other technical details.
  • Usage Data: Information about how you use our website and services.

3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
  • Consent: When you provide explicit consent for us to process your data.
  • Contract: To fulfill our contractual obligations and provide you with our services.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: For our legitimate business interests, such as improving our services and marketing.

4. Data Use
We use your personal data for the following purposes:
  • To provide, operate, and maintain our services.
  • To process and complete transactions, including payments.
  • To communicate with you and provide customer support.
  • To improve and customize our services and website.
  • To send you marketing and promotional materials (if you have opted-in).
  • To comply with legal obligations and protect our legal rights.

5. Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with:
  • Service Providers: Third-party vendors and service providers who assist us in delivering our services.
  • Legal Authorities: Government bodies, regulators, or law enforcement agencies as required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or damage. These measures include encryption, access controls, and regular security assessments.

7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights
Under GDPR, you have the following rights:
  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing of your personal data.
  • Portability: Request transfer of your personal data to another organization.
  • Objection: Object to the processing of your personal data.
  • Withdrawal of Consent: Withdraw your consent at any time.
To exercise these rights, please contact us at the contact information provided above.

9. Changes to this Policy
We may update this GDPR Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us
If you have any questions or concerns about this GDPR Policy or our data protection practices, please contact us at:

ProAuto24.com
Address: Dubai, Palm Jumeirah, Nakheel Mall
Email: proauto24uae@gmail.com
Phone: +971 581 66 3774

Thank you for trusting ProAuto24.com with your personal data. We are committed to protecting your privacy and providing you with the best possible service.

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